Problems with ELDs Arise

As we reach the end of the grace period for ELD compliance, the FMCSA has admitted that there are ongoing problems with the technology that they are requiring motor carriers to have. Most notably, drivers are facing issues with getting devices to track time and data accurately. In the most extreme cases, ELDs are reporting that truckers are hundreds of miles from their actual locations. Because the sole purpose of the device is to accurately track time and location, these malfunctions are worrisome. Malfunctioning ELDs pose a couple of problems:

  • If truckers are over their hours because the device is incorrect, they could face fines from the FMCSA
  • If they are under their hours, they could face repercussions from their employers
  • If the device incorrectly reports that a truck is in a state for which the driver does not have a permit, they could face penalty for that as well

These violations could potentially endanger  the livelihoods and licenses of truckers all over the country. While the FMCSA has acknowledged that there are problems with the devices, action has not yet been taken to solve the issue. Most of the people that have complained have been told to switch ELD companies.

Part of the problem is that the federal agency allowed companies to self-certify that their devices worked. This practice is pretty standard for the FMCSA, but this influx of problems is unprecedented. To help offset all the problems, the FMCSA has been issuing waivers to truckers that have experienced issues, but most of them are about to expire and they have yet to issue more.

Outside of the FMCSA, independent companies that produce ELDs have increased the amount of customer service employees to handle the influx of calls they are getting in regard to misfunctioning devices. Should these issues not be resolved soon, owners and operators could face weekly fines up to 15,000 dollars. This could put many of them out of business.

Written By: Shayla Powers